Expert support to keep you up and running

We are here for you. Whether it’s providing phone or online consultation, repair and reconditioning at one of our service centers, or commissioning or servicing equipment at your site, we are engaged and committed to exceeding your expectations.

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Take a tour of our integrated service centre
in Saudi Arabia

Learn more about how we service GPHE, WPHE, and decanters at our service centre in Saudi Arabia. Join our Service Centre Manager for a tour around the premises and see how our service experts ensure performance and uptime.

Professional service

We know every detail of your Alfa Laval equipment – the exact chemical composition of each rubber seal, the correct tolerance for each bearing, and the perfect tighten torque for every bolt. When you leave your equipment with us, you can rest assured that it will be in top condition and meet all specifications when we return it.

We are glad to support you with the necessary scheduling of your services, making it easy for you to plan your production and avoid unnecessary downtime.

Flexibility for quick, reliable service

Our service centre in Copenhagen is built around flexible processes with an organization to match. This helps us make sure that we can carry out the service you need in a manner that best fits the demands of your specific business. It also enables us to provide fast turnaround, so your downtime is kept to the absolute minimum. See below to learn more about the services available in our Copenhagen facility.

Safety

Safety is always our top priority, and our technicians follow strict global procedures to ensure both that equipment fulfills all critical safety guidelines and to minimize risk in the service process. All work is carefully carried out according to unique procedures for each specific model. We carefully document the service process at every step.

Sustainability

For us at Alfa Laval, sustainability is at the core of what we do. All our products aim to make our customers processes more environmentally friendly in some way, e.g. by minimizing waste, water consumption or CO₂ emissions.

We have an ambitious goal of becoming carbon neutral by 2030 and at the Søborg service centre we continuously work to minimize our environmental impact. As an example, we recycle most of the water we use in the workshop.